📋Activity Logs

Activity Logs show you a record of everything that happens in your OnRaven account. Think of it like a security camera for your workspace — it records who did what and when.


How to open Activity Logs

In the left sidebar, click Activity Logs. You'll see a table with a history of actions.


What you'll see

Each row in the table is one action, with these columns:

Column
What it shows

Timestamp

The date and time the action happened.

User

The name of the team member who performed the action.

Action

What they did (e.g. created, updated, deleted, logged in).

Resource

What they did it to (e.g. a bot, a campaign, a team member, a setting).

Status

Whether it succeeded or failed.

Details

A short description with more context (click to expand).


Search and filter

You can narrow down the log to find specific events:

  • Search — Type a keyword (e.g. a bot name or team member name) to find related entries.

  • Filter by user — Show only actions by a specific team member.

  • Filter by action type — Show only certain actions (e.g. only "deleted" actions, only "created" actions).

  • Filter by resource type — Show only actions on certain things (e.g. only bot changes, only team changes).

  • Filter by status — Show only successful or failed actions.

  • Date range — Set a start and end date to focus on a specific time period.


Export logs

You can download the activity log for record-keeping or analysis:

  1. Set your filters to show the data you want.

  2. Click Export.

  3. Choose a format: CSV (for spreadsheets) or PDF (for reports).

  4. The file downloads to your computer.


Common uses

Use case
How to do it

See who changed a bot

Filter by resource type = "Bot" and look for "updated" actions.

Check when someone was added to the team

Filter by action = "created" and resource = "Team member".

Investigate a problem

Filter by the time the problem happened and look for failed actions or unexpected changes.

Audit access

Filter by action = "logged in" to see who has been accessing the account.

Track billing changes

Filter by resource = "Billing" or "Subscription" to see plan changes and payment updates.


Who can see Activity Logs

Activity Logs are typically available to Admins only. If you don't see Activity Logs in your sidebar, your role may not have permission. Ask your admin if you need access.


Troubleshooting

Problem
What to try

Don't see Activity Logs in sidebar

Your role may not have permission. Ask your admin.

Log is empty

Check your date range filter — it might be set to a range with no activity. Reset all filters.

Can't find a specific event

Try different search terms or broaden your filters. Some actions (like automatic system tasks) may not appear in user-facing logs.


For managing team members and roles, see Team & settings. For account billing, see Billing & subscription.

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